Inspections

Inspection Scheduling Instructions (via Civic Access)

We aim to provide next-day inspections.

How to Schedule an Inspection

  1. Log in to Civic Access.
  2. Click on the My Work tab.
  3. Select the permit number for the project you wish to schedule.
  4. Choose the Inspection Type from the Available Actions list.
  5. Fill out the required information.
  6. Click Submit.

Inspection requests must be submitted by 4:00 p.m. on the business day prior to the requested inspection.

How to Verify the Inspection Time

  1. Log in to Civic Access.
  2. Click on the Dashboard.
  3. Select My Inspections to view the scheduled date and time.

The time of your inspection will be available on the day of your requested inspection after 8:00 a.m.

Legacy eTrakit Inspection Scheduling

For legacy permits issued prior to July 2025 only.

The eTrakit inspection request line is available only for permits issued in the former permit system. Do not use this method for permits issued in Civic Access.

As the City transitions away from eTrakit, customers with legacy permits are encouraged to create a Civic Access account and contact the Building Division to request that their account be linked to their permit.

How to Schedule an Inspection (via eTrakit)

  1. Call the Inspection request line: (626)657-7273
  2. Press 1 to schedule an inspection.
  3. Enter the permit number (Example B25-1234 enter as 2251234#)
  4. Enter the 3-digit inspection code (found on the back/second page of the job card).
  5. Select your desired inspection date when prompted.
  6. Call on the day of the inspection to receive the scheduled time: (626)914-8222.

Inspection Hours

  • Monday through Friday 
  • 9:00 a.m. - 3:30 p.m.

Questions: Building Division (626)914-8222

 

 

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